Try the guide first
Most questions are answered in the Sprig Money how-to — it walks through the split, choosing a rule, the Grow projection, the Fit check, saved history, and removing ads. The FAQ covers pricing, privacy, and what the app does and doesn't do with your money.
Email us
Write to support@atlaslearninggroup.com. We usually reply within two business days.
For a bug, please include:
- Your iPhone model and iOS version, and the Sprig version (Settings → bottom of the screen)
- The steps that trigger it — what you tapped, in order
- What you expected, and what happened instead
- If it's a math question: the paycheck amount, the rule you're on, and the numbers you saw
Purchases and refunds
Sprig is free. The only purchase is a one-time Remove Ads — no subscription, and it never gates a feature. Purchases are handled entirely by Apple, so refunds go through them at reportaproblem.apple.com.
New iPhone, or ads came back after a reinstall? Open Settings → Restore Purchases and sign in with the same Apple Account you bought it on.
Your data
Paychecks, saved history, bills, and settings live on your iPhone — we never receive them, and we don't run servers that could hold them. Delete an entry in History, or delete the app, and it's gone.
The free version shows a Google AdMob banner, which does collect advertising data; buying Remove Ads stops the ad requests. The privacy policy spells out exactly what each version collects.
Feature requests
Genuinely welcome — the rule presets and the Fit check both exist because people asked. Send ideas to suggestions@atlaslearninggroup.com.